What can we help you with?

⇨ Bangladeshi National

⇨ Age 18 years or above

⇨ Having a valid National ID.

It takes less than 5 minutes to open a TRUST AND PAY account.

⇨ Customer can create a TRUST AND PAY account using the Self Registration feature on TRUST AND PAY App

⇨ or, any TRUST AND PAY Agent can help a Customer to open a TRUST AND PAY account.

The TRUST AND PAY USSD code is *733#

Opening an account is completely free. However, standard WIFI or DATA charges may apply.

Yes, you need a mobile phone to register and avail TRUST AND PAY services.

Not required. If you have an existing Robi, Airtel, Grameenphone, Banglalink, or Teletalk SIM card, you can open a TRUST AND PAY account immediately.

The Verification Code/OTP is a one-time PIN. When you log in to your TRUST AND PAY account for the first time, you need to generate a Verification Code, which can only be used once and remains valid for 300 seconds.

No, there is no need to have a bank account to avail TRUST AND PAY services.

The process of adding funds to your TRUST AND PAY Account is referred to as cash in.

To cash in from a TRUST AND PAY Agent:

From Agent

• Go to any TRUST AND PAY Agent
• Let the Agent know the amount you want to cash in.
• Write down your TRUST AND PAY Account Number and the Cash-In amount in the Agent Register
• Pay the amount of money you want to Cash In
• In exchange, the agent will send the balance to your TRUST AND PAY Account.
• You and the Agent will both receive a confirmation message
• Cash-In done!

You can Add Money from your Bank or Card to your TRUST AND PAY Account. To Add Money from your Bank or Card:

For TRUST AND PAY App

• Open your TRUST AND PAY app.
• Select “Add Money” option
• Select Add Money from Bank/Add Money from Card
  • Select Bank/Card
  • Provide Account/Card details
  • Enter amount
  • Confirm
  • Enter your TRUST AND PAY account PIN
  • You will receive a confirmation message
  • Add Money done!

If you have sufficient balance in your TRUST AND PAY Account, you can withdraw cash anytime from any TRUST AND PAY Agent. To Cash Out from your TRUST AND PAY Account:

For TRUST AND PAY App

• Open your TRUST AND PAY app
• Select Cash out option
• Enter Agent Number
• Enter the amount
• Confirm
• Enter your TRUST AND PAY account PIN
  • You and the agent will get a confirmation message

For USSD

• Dial *733# on your mobile for the TRUST AND PAY Mobile Menu
• Select Cash Out
• Enter Agent Number
• Enter the amount
• Confirm
• Enter your TRUST AND PAY account PIN
• You and the agent will get a confirmation message

Send Money allows you to transfer money from your TRUST AND PAY Account to another TRUST AND PAY Account. To send money:

For TRUST AND PAY App

• Open your TRUST AND PAY app
• Select Send Money option
• Enter Receiver TRUST AND PAY Number
• Enter the amount
• Confirm
• Enter your TRUST AND PAY account PIN
• You will receive a confirmation message

For USSD

• Go to your TRUST AND PAY wallet Menu by dialing *733#
• Select “P2P”
• Enter the TRUST AND PAY wallet Number you want to send money to
• Enter the amount
• Enter your TRUST AND PAY account PIN
• You will receive a confirmation message

Mobile Recharge allows you to recharge Mobile Airtime from your TRUST AND PAY Account. You can recharge your own mobile phone or someone else's mobile phone. To recharge your mobile phone:

For TRUST AND PAY App

• Open your TRUST AND PAY app
• Select Mobile Recharge
• Enter Mobile Number
• Select operator
• Select Prepaid /Postpaid and Enter Amount
• Confirm
• Enter your TRUST AND PAY wallet PIN
• You will receive a confirmation message

For USSD

• Go to your TRUST AND PAY Menu by dialing *733#
• Select “Mobile Recharge”
• Enter the 11-digit mobile number you want to recharge for
• Enter recharge amount
• Select prepaid or postpaid
• Select your operator
• Enter your TRUST AND PAY wallet PIN
• You will receive a confirmation message.

Currently, this service is available at TRUST AND PAY App & USSD for any Mobile Operator i.e. Grameenphone, Banglalink, Robi, Airtel and Teletalk.

You can make payments from your TRUST AND PAY wallet to any “Merchant” who accepts “TRUST AND PAY Payment”. To make Payment follow the steps below:

For TRUST AND PAY App

• Open your TRUST AND PAY app
• Select Make Payment
• Enter the Merchant’s TRUST AND PAY Account Number you want to pay to
• Enter the amount
• Enter Counter/Purpose against your payment (you can mention the purpose of the transaction in one word. e.g. Bill)
• Confirm
• Enter your TRUST AND PAY wallet PIN
• You and the Merchant will receive a confirmation message

For USSD

• Go to your TRUST AND PAY wallet Menu by dialing *733#
• Select “Payment”
• Enter the Merchant’s TRUST AND PAY Account Number you want to pay to
• Enter the amount
• Enter Counter/Purpose against your payment (you can mention the purpose of the transaction in one word. e.g. Bill)
• Enter your TRUST AND PAY wallet PIN
• You and the Merchant will receive a confirmation message

You can pay your Bills/Fees directly from your TRUST AND PAY App from anywhere in Bangladesh.
You can pay the Bills/Fees of the organizations given in the following link: Pay Bills/Fees